When is comes to customer service, Attorney RJon Robins says this is what lawyers should be doing in their solo law firms.
Use these 3 Lessons and apply them to your small law firm as follows:
1. Learn to Anticipate - pick a niche where you can do something often enough to be able to anticipate what your clients are thinking before they even realize they’re thinking it – if you try to do too many different practice areas you’re not ..read more
